Store Policy
We founded K.L. Botanicals with one goal in mind: giving our customers a fair, rewarding, and enjoyable shopping experience. Our store policies are detailed below, please have a look and contact us to learn more.
Shipping Policy
What You Need to Know
We currently offer shipping nationally in the United States. Items ordered are shipped within two business days of order placement. You will receive a confirmation email when your purchase has been shipped.
Our Return Policy
What You Need To Know
K.L. Botanicals specializes in quality, small batch, handcrafted herbal- based, all natural products and because of this type of work, we only accept returns for items that are defective, damaged or incorrect. All returns are issued either as an exchange or full refund.
We take great care to list all ingredients for each product. If you have known allergies or sensitivities to an ingredient or essential oils, we highly encourage you to contact us via email @ k.l.botanicalsvermont@gmail.com if you have any questions about a product before purchasing.
Returns and exchanges must be made within 30 days of purchase date.
Items must be unopened, unused and in the same condition as it was received.
We will send an email notifying you that we have received your returned item and once reviewed and inspected, an approval or rejection of your refund.
Returns and Exchanges via Mail:
Returns can be made to:
K.L. Botanicals
Attn: RETURNS
P.O. Box 83
Websterville, VT 05678